俗話說，“十里不同風(fēng)，百里不同俗”，更何況那些居住在不同國家、分屬不同民族、持有不同宗教信仰的人們了，禮儀和習(xí)俗都是不同的。鑒于此，人們在參與國際交往的時(shí)候，就必須有這樣一種意識，即遵守約定俗成的禮儀與習(xí)俗規(guī)范。下面我們來了解一下哪些是必須要知道的國際商務(wù)禮儀基本準(zhǔn)則。

• What's the 'first custom' in the international society? 

  被國際社會公認(rèn)的“第一禮俗”是什么？ 
  'Lady first'. 
  女士優(yōu)先。
  

• What is the 'Three A' principle in social communications? 

  社交中的“三 A 原則”指的是什么？ 
  Accept. Appreciate. Admire. 
  接受對方，重視欣賞對方，贊美對方。 
  

• What does TOP mean in the international etiquette? 

  在國際禮儀中，TOP 指的是哪三個(gè)原則？ 
  Time. Objective. Place.
  時(shí)間，目的，地點(diǎn)。 
  

• When you are talking with people from western countries, eight topics should be avoided. What are they? 

  和西方人交談時(shí)，應(yīng)避免哪八個(gè)話題？ 
  Age, marital status, salary, experience, address, personal life, 
  religious belief, politics, and opinions about other people. 
  年齡，婚否，收入，經(jīng)歷，地址，個(gè)人生活，宗教信仰，地址，政治見解，以及對他人的看法。 
  

• Which three words are the most common ones in social life?

  哪三個(gè)詞在社交場合最常用？ 
  Thanks. Excuse me (sorry). Please. 
  謝謝，對不起，請。
  

• What are the requirements for appearance

  in social communication occasions? 

  社交場合的儀容要求是什么？ 
  Natural. Harmonious. Beautiful.
  自然，和諧，美觀。
  

• Could you tell us the general rules for greetings? 

  打招呼致意的一般規(guī)則是什么？ 
  * Gentlemen say hello first to ladies. 
  男性先向女性致意。 
  * Young men say hello first to elderly men. 
  年輕者先向年長者致意。 
  * The employees say hello to the employers. 
  下級應(yīng)向上級致意。
  

• You want to visit a foreign friend, and what will you do first? 

  想要拜訪一位外國朋友，首先該怎么做？ 
  You'd better make a phone call first to make an appointment. 
  你最好打電話預(yù)約一下。 
  

• To attend a formal party, how will you dress yourself? 

  參加正式晚會，應(yīng)如何著裝？ 
  An evening dress or a suit.
  晚裝或套裝。 
  

• On formal occasions, how many colors of all your clothes should be? 

  正式場合，全身服裝的顏色應(yīng)該多少種？ 
  No more than three. 
  最好不超過三種。 
  

• When taking the escalator, which side should you stand on? 

  坐手扶電梯時(shí)，應(yīng)站在靠哪邊的位置？ 
  You should stand on the right side. Leave the left side for someone  in rush. 
  靠右側(cè)站立，為有事的人空出左側(cè)通道。 
  

• When making self-introduction, how many minutes should it take? 

  做自我介紹時(shí)，多長時(shí)間為宜？ 
  Half a minute, no more than one minute. 
  半分鐘，不能超過一分鐘。