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第一封開發(fā)信，是2010年6月30日。 Dear Sir I am Li, from xx China Factory. We produce welding machinery since 1989. Please find the welding machine details with our best offer in attachment. Any questions, please contact me freely, thanks. Kindest Regards, -- Li 開發(fā)信后，隔天我追蹤第一封郵件是： Dear Sir How are you? Have you received follow email on June 30 ? If yes, please give some feedback to us, thanks. Have a good day. Kindest Regards, -- Li 再過二十天，追蹤第二封郵件是： Dear Sir We would like to recommend you a HOT-SELLING item, CNC-100 welding machine. Please find the details in attachment. Have a good day. Kindest Regards, -- Li 追蹤第三封郵件是： Dear Sir Please check the video(*avi) of CNC-100 welding machine as attached, thanks. Do you need the E-catalog? Please advise. Best Regards and Wishes to you and your family. Kindest Regards, -- Li 至此，我這樣的追蹤有點(diǎn)自言自語的味道，客戶有點(diǎn)不忍心了，或許客戶被我這么充滿人情味的追蹤感動了，（誰說google搜索的客戶沒有感情？哈哈），客戶回復(fù)了，很簡短： Hello Li! Please give your suggested price of equipment in terms of delivery EXW. 我當(dāng)然趕忙回復(fù)了報(bào)價(jià)，欣然中，感動中。 但是，客戶沒有再回復(fù)了。我也沒有再追蹤。 過了年，估計(jì)，2011年2月8日，我又追蹤了一封，只有兩句話，一是列舉了工廠的設(shè)備，二是，如果有詢價(jià)的具體機(jī)型，請發(fā)給我報(bào)價(jià)。（英語，我就不寫了，總共二十幾個(gè)單詞。） 客戶又回復(fù)了： We use equipment such as Tw, Va, Ts welding machine and others. We need detailed information above. It would be interesting to collaborate! Sincerely, Igor. 同樣的，趕忙報(bào)價(jià)啊，淚狂奔中。因?yàn)槟苡糜⑽母覝贤ǖ亩砹_斯目標(biāo)客戶還是很少的，很多都只會講俄語。 報(bào)價(jià)后的幾天，2月24日，再次追蹤： Hi , We are wondering if are there any information from you? Kindest Regards, 客戶回復(fù)說，他出差后再跟我聯(lián)系。但客戶再也沒有消息來，而我忙著開發(fā)新客戶，還有已下單的客戶。某天，4月21日，我查看好久沒有追蹤的客戶，終于發(fā)現(xiàn)了他，趕緊發(fā)了一封： Hi Igor How are you? Haven't kept in touch for a long time. Is your business OK? Wish everything go well! Any new from you? Kindest Regards, Li 客戶也回復(fù)： Good afternoon! I ask you, to give me the price for following models: CNC-100 CNC-200 CNC-300 SMC-400 (WITHOUT THE PUMP) Specify weight of each point, possibility and cost of delivery to Russia. Whether there are at you dealers and сервесный the center in Russia.? We are ready to cooperation with you and we want to become your representatives on sales and service of your production in Russia. 情況同樣，見慣不怪了，客戶一會要報(bào)價(jià)，一會說要做我們代理，但之后又沒有回復(fù)郵件了。玩這招。我還有其它客戶忙著，所以，也并不是很著急很期待。這又隔了一個(gè)月，5月25日，我又追蹤，貌似我還真不急，慢慢地追他！寫到這里，我對自己都有點(diǎn)感動了，哈哈，這就是堅(jiān)持，這就是韌性！ Hi Igor Any news from you? Kindest Regards, Li 客戶回復(fù)了， Good afternoon! With you my assistant by a financial part, Sergey should communicate. On how many I know 25.05.2011 we pay one position, 26.05.2011 the second position. Yours faithfully. Igor 叫我發(fā)形式發(fā)票，并說今天安排匯款給我。至此，終于正式地建立起了生意的合作關(guān)系，現(xiàn)在這個(gè)客戶，每個(gè)月都有單做。而且很滿意我的價(jià)格，產(chǎn)品質(zhì)量，服務(wù)。 目標(biāo)客戶一直不回復(fù)，堅(jiān)持不下來的SOHO，再堅(jiān)持吧，同此，也要發(fā)到內(nèi)心地為客戶服務(wù)。做生意，其實(shí)就是做人，你的一切努力，客戶都看得見的。 感謝廣東外語外貿(mào)大學(xué)的汕頭師弟妹，潮州，揭陽仲弟的關(guān)注，大家互相討論，互相學(xué)習(xí)。 |
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