醫(yī)院需求報(bào)告及業(yè)務(wù)流程

長了長耳朵的兔子 2013-03-01

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醫(yī)院需求報(bào)告及業(yè)務(wù)流程內(nèi)容/CONTENTS1 醫(yī)院的組織管理/ ORGANIZATION IN HOSPITAL ............................................................3 1.1 醫(yī)院的部門構(gòu)成/ DEPARTMENT STRUCTURE IN HOSPITAL ...................................................3 1.1.1 按工作性質(zhì)和任務(wù)劃分醫(yī)院部門（中國）/ Departments of Chinese hospitals are divided by their nature and mission. .........................................................................................3 1.1.2 現(xiàn)代醫(yī)院組織部門劃分（理論上）/The classification of modern hospitals theoretically............................................................................................................................5 1.2 我國綜合醫(yī)院一般組織結(jié)構(gòu)圖...........................................................................................6 1.3 中國醫(yī)院人員職類和職稱/ DUTIES AND TITLES OF TECHNICAL POSTS IN CHINESE HOSPITAL .......................................................................................................................................7 1.4 臨床科室和醫(yī)技科室構(gòu)成及藥劑科組織結(jié)構(gòu)...................................................................82 醫(yī)院業(yè)務(wù)流程/ WORKFLOW IN HOSPITAL..................................................................... 11 2.1 就診病人工作流程/ WORKFLOW OF PATIENT .....................................................................13 2.1.1 門診業(yè)務(wù)/ Outpatient..................................................................................................13 2.1.2 急診業(yè)務(wù)/Acute ..........................................................................................................16 2.1.3 住院業(yè)務(wù)/ Inpatient ......................................................................................................18 2.2 藥品業(yè)務(wù)工作流程/ PHARMACY WORKFLOW ....................................................................30 2.3 財(cái)務(wù)業(yè)務(wù)工作流程 ............................................................................................................37 2.3.1 財(cái)務(wù).............................................................................................................................37 2.3.2 會計(jì).............................................................................................................................41 21 醫(yī)院的組織管理/ Organization in hospital1.1 醫(yī)院的部門構(gòu)成/ Department structure in hospital1.1.1 按工作性質(zhì) 和任務(wù) 劃分醫(yī) 院部門（中國） / Departments ofChinese hospitals are divided by their nature and mission. 3 內(nèi)科急診科診療部門（病房和門 Internal medicine Acute dept. 診各臨床科室—業(yè) 務(wù)部門）也稱臨床科室外科兒科 Diagnosis Surgery dept. Children dept. ampTreatment section DampT section or clinical section 婦產(chǎn)科預(yù)防保健科 Maternity Protection 藥劑科物理診斷科消毒器材供應(yīng)室輔助診療部門（為臨床 Pharmacy Physical diagnosis Sterilization tools 提供技術(shù)和設(shè)備支持的輔助性專業(yè)科室）放射科手術(shù)室功能檢查及內(nèi)窺鏡室 Radiation Operation Lab 也稱醫(yī)技科室 Assistant section to 臨床檢驗(yàn)科理療體療科 diagnosis amp treatement Exam physical therapy醫(yī)院部門（中國） aslo referred as medicalDept. in Chinese 病理科營養(yǎng)科亦后勤 technology sectionhospital Pathology Nutritionamp logistics 護(hù)理部門獨(dú)立完成專業(yè)工作內(nèi)容系統(tǒng)，人員分布在診療和輔助診療部。通過各?？谱o(hù)士長和護(hù)理部兩級管理體系完成任務(wù) Nurse section specilized in caring independently nurses are working in both diagonsisamp treatment and assistant section to DampT. this section is managed by head nurse and Nurse administrative department 醫(yī)務(wù)科護(hù)理部門診部醫(yī)療護(hù)理管理 Medical Admin Nurse Admin Outpatient Admin MedicalampNurse Admin. 院長辦公室人事科財(cái)務(wù)科行政后勤部 Dean office H.R. Finance 門（對醫(yī)院人、財(cái)、物進(jìn) 醫(yī)院整體管行管理的職科教科總務(wù)科保衛(wèi)科理的職能部能部門） Education General affairs Security Logistics 門 depts. Administrati Incharge of ve depts. 設(shè)備科供應(yīng)科膳食科 administrative Equipment Supplies Nutrition issues 病案室統(tǒng)計(jì)室圖書室 Medical Case Statistics Library 輔助性科室住院處計(jì)算機(jī)中心 Assistance to Inpatient admin Computer center Amin 4 1.1.2 現(xiàn)代醫(yī)院組織部門劃分（理論上）/The classification of modern hospitals theoretically 診療部門藥劑部門中心檢查部門 DampT Pharmacy Central Exam 營養(yǎng)部門護(hù)理部門社會醫(yī)療服務(wù)部門 Nutrition Nurse Social service醫(yī)院部門（學(xué) 病史資料部門事務(wù)部門（人事、財(cái)務(wù)、供應(yīng)、文書等）術(shù)上） Medical Case Affairs H.R. Finance Supplies DocumentationTheoreticaldepartment 環(huán)境整備部門（內(nèi)外環(huán)境、污染處理、被服供應(yīng)等） Environmental environment pollution uniforms 設(shè)備服務(wù)部門（水電、供熱、通訊等） Equipment water electricity heating communication 5 1.2 我國綜合醫(yī)院一般組織結(jié)構(gòu)圖統(tǒng)計(jì)室內(nèi)科各?？?、重癥監(jiān)護(hù)病房院長辦公室 Statistics Dept. Rooms for serious disease inpatient Dean Office 病案室外科各?？啤⒅匕Y監(jiān)護(hù)病房醫(yī)務(wù)科 Medical Case Dept. Rooms for serious disease outpatient 圖書館 Medical Dept. 婦產(chǎn)科 Library 護(hù)理部 Maternity dept. 資料室 Nurse Dept. Information Dept. 兒科、新生兒病房科教處 Children dept. Education Dept. 中醫(yī)科 Chinese medicine dept. 眼科 Eye dept. 耳鼻喉科 EMT dept. 口腔科 Mouth dept. 傳染科 Infectious dept. 預(yù)防保健科 Protection dept. 皮膚科 Skin dept.院長神經(jīng)科Dean Nerve dept. 藥劑科——西藥房、中藥房、制劑室 Pharmacy----- west Chinese 副院長人事科營養(yǎng)科 Deputy Dean Personnel Nutrition dept. 財(cái)務(wù)科 Finance 放射科 Radiation dept. 總務(wù)科入院室 inpatient admission 超聲診斷科 General affair 急診室 Ultrasound diagnosis dept. 保衛(wèi)科 Acute dept 同位素室 Security Isotope dept. 設(shè)備科注射室檢驗(yàn)科——血庫 Equipment dept Injection Laboratory--- blood bank 動力科掛號室門診部病理科 Power dept Registration Pathology dept. 供應(yīng)科 Outpatient 預(yù)診室手術(shù)室 Supply dept Pre-diagnosis Operation dept. 門診臨床科麻醉科 Outpatient clinical 門診醫(yī)技科 Aesthetic dept. 中心供應(yīng)室 Outpatient Lab Central supply 中心實(shí)驗(yàn)室——各?？茖?shí)驗(yàn)室 Central Lab 計(jì)算機(jī)室 Computer room 6 1.3 中國醫(yī)院人員職類和職稱/ duties and titles of technical posts in Chinese hospital 醫(yī)療預(yù)防人員（中醫(yī)、西醫(yī)、衛(wèi)生防疫、寄生蟲病防治、地方病防治、職業(yè)病防治、婦幼保健、衛(wèi)生宣教等醫(yī)預(yù)防專業(yè)人員） Doctor: Chinese medical doctor western medical doctor epidemic prevention staff parasite prevention staff regional disease prevention staff occupational disease prevention staff maternity health care sanitation public education amp prevention staff 職稱：主任醫(yī)師、副主任醫(yī)師、主治（主管）醫(yī)師、醫(yī)師、醫(yī)士、衛(wèi)生防疫員）衛(wèi)生技術(shù) Titles: Head doctor vice head doctor duty doctor doctor practice doctor sanitation trainer 人員 Medical 藥劑人員（中藥、西藥、藥檢等方面的人員） Chemist: staff specialized in Chinese western medicine and medicine examination technician 職稱：主任藥師、副主任藥師、主管藥師、藥劑師、藥劑員） Title: Head chemist vice head chemist duty chemist chemist practice chemist 護(hù)理人員/Nurse 職稱：主任護(hù)師、副主任護(hù)師、主管護(hù)師、護(hù)師、護(hù)士、護(hù)理員） Title: Head nurse vice head nurse duty nurse nurse practice nurse maid 其它醫(yī)技人員（檢驗(yàn)、病理、口腔、放射、同位素、營養(yǎng)、生物制品生產(chǎn)等領(lǐng)域?qū)I(yè)人員） Medical technicians: staff specialized in lab pathology oral disease radiation isotope nutrition biological products 職稱：主任技師、副主技醫(yī)師、主管技師、技師、技士） Title: Head technician vice technician duty technicia.

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